General Terms and Conditions – Kiedan Design

Version: • Applies exclusively to B2B (no consumer sales)

1. Applicability

• These terms apply to all quotations, orders and deliveries via kiedan.eu by Kiedan Design
• Business customers only (B2B). No sales to private individuals/consumers.
• Deviations are only valid if confirmed in writing by Kiedan Design.

2. Offers and Agreement

• All prices and offers are without obligation and exclusive of VAT, unless otherwise stated.
• An agreement is concluded after written/email confirmation of the order by Kiedan Design.
• Kiedan Design may refuse orders without stating reasons.

3. Prices and Payment

• Prices in euros, exclusive of VAT and shipping costs (unless otherwise stated).
• Payment term: within 14 days of invoice date, unless otherwise agreed.
• In case of late payment: statutory commercial interest and (extra)judicial collection costs will be due.

4. Delivery and Risk

• Delivery: ex warehouse, unless otherwise agreed in writing.
• Delivery times are indicative and do not entitle the customer to cancellation or compensation if exceeded.
• Risk of loss/damage transfers to the customer upon dispatch/handing over to the carrier.

5. Retention of Title

• Delivered products remain the property of Kiedan Design until full payment of all obligations.
• As long as ownership has not passed, the customer is not allowed to pledge or encumber the goods.

6. Complaints and Warranty

• Check products immediately upon receipt; report visible defects in writing within 7 days.
• Only manufacturer’s warranty, insofar as provided by the manufacturer.
• Other warranties are excluded, except in cases of intent or gross negligence by Kiedan Design.

7. Liability

• Liability is limited to the invoice amount of the relevant delivery.
• No liability for consequential damages, loss of profit or other indirect damages.

8. Force Majeure

• In the event of force majeure, Kiedan Design may suspend delivery or (partially) dissolve the agreement.
• Examples: supplier failures, transport issues, fire, strikes, government measures.

9. Applicable Law and Jurisdiction

• Dutch law applies.